FAQ Public Adjusters and Insurance Claims

What is a public adjuster?

A Public Adjuster is an individual who has acquired a Public Adjuster's license from their state's Insurance Department, usually by passing an exam and submitting an application and a set of fingerprints as well as securing a bond.

Why do I need Accu-Claim Public Adjusters to handle my claim?

You need Accu-Claim Public Adjusters to handle your claim because they do what you would do if you had the thirty years of experience they have.  Accu-Claim will settle your loss for between 30-60% more than most insureds would negotiate on their own.

Doesn't my insurance company provide an adjuster, free of charge?

Yes, your insurance company provides their adjuster to help you settle your claim, but you must remember they work for, are paid by and safeguard the interests of their employer, YOUR INSURANCE COMPANY.

What is the cost of using Accu-Claim Public Adjusters ?

The cost of using Accu-Claim Public Adjusters can be viewed as FREE. We say this because we believe that even after the deduction of your deductible and our adjusting fee you will be left with more money than if you handled your claim by yourself or allowed a less experienced public adjuster to handle your claim.

Should Accu-Claim be retained for all claims?

Accu-Claim Public Adjusters should be considered for every claim. Many insureds are not able to see all of the damage involved with their claim, especially what is referred to as "hidden damages" that are behind the walls, above the ceilings or beneath the floors. Accu-Claim will always inspect your damages and review your insurance coverage to determine if their services are in your best interest.  There have been many instances where we have given advice and assistance at no charge and believe in the adage, "what goes around comes around."

How and when does Accu-Claim receive payment?

Accu-Claim never receives a fee until you, the insured, receive payment, The Insurance
Department requires insurance companies to include our name on all settlement checks along with yours as security for our fee.  When settlement checks are issued and have been endorsed by all parties they are deposited into our Disbursement Account for clearing and distributing the funds as you direct us to.

What does my insurance policy require me to provide when I report a claim?

All insurance policies list their requirements after a loss occurs on what is commonly referred to as the "165 lines section."  There really are 165 lines of small print listing the requirements you, the insured, must comply with. Accu-Claim Public Adjusters follows each one of these requirements in order to safeguard your interests starting with submitting your claim in writing.

Will Accu-Claim be able to secure a more favorable settlement than I could on my own?

Yes, we will undoubtedly negotiate a more favorable settlement than one might be able to on their own. Adjusting insurance claims is an art learned only through experience. Expecting your insurance company to be fair with your settlement is like accepting a settlement from the person's insurance company who rear ended you at a stop light. Most people injured by another party would certainly confer with their own legal representative.

Will my insurance company raise my premium or cancel my coverage if I hire Accu-Claim?

No. Your insurance premium is not affected by using Accu-Claim's services anymore than if you tried to settle your claim on its own.  This is actually another reason to be sure to receive the most favorable settlement possible based on your damage and coverage.

When should I retain Accu-Claim Public Adjusters?

The best time for Accu-Claim to become involved is right from the get-go.  This allows us to review your coverage so there are no surprises later as well as to document your damages properly and in the format your insurance company adjuster appreciates.  It is much better for us to submit our estimates first and allow the insurance adjuster to “bring us down” rather than receiving a low offer and retain us to force the insurance adjuster to “bring his offer up.”

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